AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD...

About the JobThe Service Desk Manager (SDM) plays a critical role in the IntouchCX Global Service Desk team and will oversee the day-to-day activities of service-desk operations, ensuring users and business teams receive the ...

Hiring: Service Desk Fresher | Pune Location: Pune Experience: Only Freshers Employment Type: Full Time Salary: 2.5 LPA   Job Responsibilities Act as the first point of contact for IT queries via p...

About the JobThe Assistant Manager, Global Service Desk (GSD) is a critical role at IntouchCX and is responsible for overseeing the day-to-day activities of service-desk operations to ensure users and business teams receive t...

About the JobAs a Senior Service Desk Analyst, you will play a key role in providing advanced technical support to end-users, ensuring the smooth operation of IT systems, and contributing to the overall efficiency of the orga...

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. Our Analysts are a valued member of the Managed Services team providing daily system support for desktop...

Role - IT Service Desk (desktop/ system support) Rate: 85k/ M Location: Pune, Maharashtra Shift Timing- Rotational shift (rotational week offs) Notice Period - immediate joining - 30 days preferred. Experienc...

We are looking for a skilled IT Service Desk SME to join our team in Bengaluru. The ideal candidate will have 2-7 years of experience providing technical support and troubleshooting hardware and software issues. Roles and ...

As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize.Your typical day will involve engaging with clients to understand their needs, addressi...

Job Title: Service Desk Engineer-L2 Location: Lucknow, Uttar Pradesh Experience: 4-8 years Shift: 24x7 RotationalAbout the Role: We are looking for a proactive and technically skilled Service Desk Engineer (L2) to join our IT...

Professional & Technical Skills:- Must To Have Skills:-Proficiency in Service Desk Management.- Good To Have Skills:-Experience with customer relationship management tools.- Familiarity with ticketing systems and inciden...

Role:The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectivesDo:Be responsible for primary...

Perform troubleshooting activities on operating systems and applications including, by way of examples but not limited to: o MS Operating Systems o Productivity Suites MS Office (earlier as well as later versions) o All co...

Roles and ResponsibilityResponds to and diagnoses problems through user discussions, troubleshooting, fault rectification, and problem escalation.Provides effective and timely resolution of users' problems, queries, or compla...

Looking for a interview for Networking SDA Role We acknowledge the receipt of application for the position of Network SDA RoleWork location- BangaloreReady to take Interview tomorrow - Shift - Rotational 24/7IF interested p...

Hi,   Knowledge of Mail server settings IMAP , POP and SMTP Knowledge of Domain Server Concepts like DNS ( Domain Name Server/Domain Naming System) , DKIM and DMARC Knowledge of SPF (Sender Policy Fr...

Hi, Role: Technical Support/ Service desk Work Location: Hyderabad Customer Interaction: Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email.  Active Listening Unde...

Service Desk;IT troubleshooting;ITIL;information technology;service centers;service desk;service management|Primary Skills - L1 Support and Management; People and Client Management.Responsibilities: Monitor and measure the ...

Description Responsible for Contractual Delivery of the Service DeskResponsibility He /she shall be responsible for process adherence at unit level. He /she shall be accountable for performance of the Desk Apart from the supe...

Role PurposeThe purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectivesDo1. Be responsible fo...

Inviting applications for the role of Process Associate - Service Desk L1This role entails providing initial troubleshooting and technical assistance to end-users, ensuring prompt resolution of their technical concerns. They ...

What youll do:First point of contact for customers, internal organisation users for reporting issues and requests via calls, emails, monitoring tools and self-service channelsLead and coordinate the major incidents, ensuring ...

**Mphasis Walk-in Drive for Technical- Service Desk !** Date: 19th-Nov-25 Timings: 12pm to 3pm Address: EON Kharadi Infrastructure Pvt Ltd, Cluster C, Wing 3, 5th Floor, Plot No. 1. Survey No. 77, MIDC, Kharadi, Pune - 41...

Receives and handles calls for service, and follow agreed procedures to resolve tickets Promptly allocates calls as appropriate Logs incidents and service requests and maintains relevant records ...

Hiring for - Service Desk (Technical Support || International voice) Role : Technical support associate Senior Technical Support associate: We are looking for enthusiastic candidates to join our Technical Supp...

Total Exp : Freshers/Min 1 YearsShould have real time experience in Global Service Desk experience.Role : SD Analyst.Shifts : Rotational ( 5 days WFO )Location : Bangalore.Venue_ Wipro Corporate Office, Wipro Gate(Mori Gate),...